SUPPORT
How can we help?
Find an answer to a common question or contact the Zrobumo team.
How it works
Learn how tasks, proposals and collaboration work on Zrobumo.
How it works
Getting started
A quick guide for customers and performers.
Getting started
Platform rules
The key rules for safe and fair collaboration.
Platform rules
Problem with a task
What to do when a problem or disagreement occurs during a task.
Problem with a task
Found a problem on the site?
Something broken, a wrong text or an awkward place: tell us and we will fix it.
Frequently asked questions
How do I create a task?
To create a task, go to the Tasks section and click the Create Task button. Fill in all the required details.
How do I become a performer?
To become a performer, you need to fill out your profile and pass a basic verification in settings.
Why is verification needed?
Verification helps build trust between customers and performers on the platform.
How do I choose a performer?
Review the proposals for your task, paying attention to ratings, reviews, and portfolios.
What to do if a problem occurs?
Try resolving the issue with the other party through messages. If that doesn't help, reach out to our team.
How do I report a violation?
Use the Report button on the task page or user profile.
NEED HELP?
Still need help?
Email us: describe the problem and, if it is about an account, include its email. This works without signing in too, e.g. if the account is blocked or you cannot sign in.
Contact support: support@zrobumo.uaReports about tasks and messages