Platform rules

Simple rules for fair collaboration.

These rules help customers and performers work safely, transparently, and without unnecessary conflicts.

Work honestly
Respect others
Follow the rules
Resolve disputes transparently
01

General principles

Use the platform honestly and respect other members.

  • Describe tasks truthfully
  • Do not mislead other users
  • Do not use the platform for fraud
  • Be polite, avoid insults and threats
  • Do not attempt to artificially manipulate ratings or reviews
02

For customers

Create clear tasks and be a reliable partner.

  • Clearly and fully describe what needs to be done
  • Choose relevant categories for the task
  • Provide realistic requirements and a deadline
  • Do not unfairly change the scope of work after agreement
  • Communicate primarily within the task workspace
  • Review submitted work fairly
  • Do not pressure performers into actions that violate rules
03

For performers

Take your work seriously and maintain high quality.

  • Only apply for tasks you are genuinely capable of completing
  • Provide truthful information in your profile
  • Respect agreed deadlines
  • Communicate progress to the customer
  • Do not pass off someone else's work as your own (no plagiarism)
  • Do not submit malicious files or links
  • Follow the platform's workflow
04

Prohibited content

Publishing such materials is strictly prohibited and will lead to an account ban.

Not allowed
  • Fraudulent schemes and scams
  • Insults, discrimination, threats
  • Any illegal activity
  • Malware and viruses
  • Stolen credentials or confidential data
  • Creating fake accounts or impersonation
  • Attempts to bypass platform rules
05

Communication and contacts

Maintain transparency in the workflow.

Do not bypass platform rules
Do not publish contact details to bypass platform rules.
  • Users must not intentionally use task descriptions, proposals, profile content, or messages to bypass platform rules by sharing prohibited external contact or payment details.
  • Discussion of work details should take place within the Zrobumo workspace.
06

Payments and collaboration

Follow agreed interaction terms.

  • The workflow should proceed according to platform agreements
  • Agree on the amount, method and timing of payment in the workspace before work starts
  • It is forbidden to request deceptive or unauthorized payments
  • Do not demand more than the agreed amount or payment before the agreed time
  • Keep relevant collaboration history inside the workspace where possible
07

Disputes and issues

When disagreement happens:

  • Communicate in the workspace and try to find common ground
  • Describe the problem clearly to the other party
  • Attempt revision or resolution
  • If no agreement is reached, use the dispute mechanism
  • Provide relevant evidence and context to the platform team
08

Consequences of violations

Failure to follow these rules may result in:

  • Removal of your content (tasks, proposals)
  • Restrictions on creating new tasks or proposals
  • Temporary account access restriction
  • Account suspension
  • Permanent access removal for serious or repeated violations
Support

Need help?

Not sure how a rule applies to your situation? Write to us.

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