01
General principles
Use the platform honestly and respect other members.
- Describe tasks truthfully
- Do not mislead other users
- Do not use the platform for fraud
- Be polite, avoid insults and threats
- Do not attempt to artificially manipulate ratings or reviews
02
For customers
Create clear tasks and be a reliable partner.
- Clearly and fully describe what needs to be done
- Choose relevant categories for the task
- Provide realistic requirements and a deadline
- Do not unfairly change the scope of work after agreement
- Communicate primarily within the task workspace
- Review submitted work fairly
- Do not pressure performers into actions that violate rules
03
For performers
Take your work seriously and maintain high quality.
- Only apply for tasks you are genuinely capable of completing
- Provide truthful information in your profile
- Respect agreed deadlines
- Communicate progress to the customer
- Do not pass off someone else's work as your own (no plagiarism)
- Do not submit malicious files or links
- Follow the platform's workflow
04
Prohibited content
Publishing such materials is strictly prohibited and will lead to an account ban.
Not allowed
- Fraudulent schemes and scams
- Insults, discrimination, threats
- Any illegal activity
- Malware and viruses
- Stolen credentials or confidential data
- Creating fake accounts or impersonation
- Attempts to bypass platform rules
05
Communication and contacts
Maintain transparency in the workflow.
Do not bypass platform rules
Do not publish contact details to bypass platform rules.
- Users must not intentionally use task descriptions, proposals, profile content, or messages to bypass platform rules by sharing prohibited external contact or payment details.
- Discussion of work details should take place within the Zrobumo workspace.
06
Payments and collaboration
Follow agreed interaction terms.
- The workflow should proceed according to platform agreements
- Agree on the amount, method and timing of payment in the workspace before work starts
- It is forbidden to request deceptive or unauthorized payments
- Do not demand more than the agreed amount or payment before the agreed time
- Keep relevant collaboration history inside the workspace where possible
07
Disputes and issues
When disagreement happens:
- Communicate in the workspace and try to find common ground
- Describe the problem clearly to the other party
- Attempt revision or resolution
- If no agreement is reached, use the dispute mechanism
- Provide relevant evidence and context to the platform team
08
Consequences of violations
Failure to follow these rules may result in:
- Removal of your content (tasks, proposals)
- Restrictions on creating new tasks or proposals
- Temporary account access restriction
- Account suspension
- Permanent access removal for serious or repeated violations
Support
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